Dockvera Privacy Policy
Last Updated: July 22, 2026
Overview
Dockvera respects your privacy and processes personal information only as needed to operate the Service. This Privacy Policy explains what we collect, how we use it, and your choices. The Service is provided by HarderTech LLC.
Information We Collect
Depending on how you use Dockvera, we may collect:
- Account and profile information — name, email address, and authentication identifiers for plant and company users (via our identity provider)
- Business contact information — vendor and carrier contacts, phone numbers, and related scheduling contacts
- Operational data — delivery requests, appointments, plant and receiving settings, gate check-in events, and related notes
- Audit and security logs — actions taken in the Service for accountability and security
- Device and technical information — IP address, browser type, and similar data necessary for security and session management
Public vendor invite links may collect contact and delivery details needed to submit an appointment request.
How We Use Information
We use information to:
- Provide and operate the Service
- Authenticate users and enforce organization and plant access
- Send operational notifications (for example, request submitted, approval, reschedule, arrival)
- Improve security, reliability, and support
- Comply with legal obligations
Data Sharing
We do not sell Customer Data. We may share information with trusted subprocessors that help us operate the Service, such as:
- Identity and authentication (Clerk)
- Database and hosting (Supabase, Vercel)
- Transactional email (Resend)
Subprocessors process data only as needed to provide their services to us.
Data Security
We use industry-standard controls appropriate to the Service, including encrypted connections (HTTPS), role-based access within customer organizations, tenant isolation controls, and audit logging.
Data Retention
Customer Data is retained while the subscription is active and handled thereafter according to your agreement and our operational backup practices. You may request deletion subject to legal and contractual requirements.
Your Rights
Where applicable, you (or your organization administrator) may request correction, export, or deletion of personal data. Organization administrators control user invitations and plant access within their tenant.
Contact
HarderTech LLC