Dockvera Terms of Service
Last Updated: July 22, 2026
1. Acceptance
By accessing or using Dockvera ("Service"), you agree to these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.
2. Service
Dockvera is a cloud-based inbound logistics platform for manufacturing plants and their outdoor yards. It supports vendor appointment requests, manager approval, yard scheduling, gate check-in, receiving visibility, and related operational workflows for inbound unloading (including forklift and crane operations). The Service is provided by HarderTech LLC ("HarderTech," "we," or "us").
3. Accounts and organizations
Customers are responsible for maintaining account security, managing authorized users and roles, and ensuring that credentials and invite links are used appropriately. Each customer organization is provisioned with its own Dockvera tenant (including plant access and roles). You must not attempt to access another customer's organization or data.
4. Customer Data
Customers retain ownership of their data submitted to the Service. HarderTech processes Customer Data solely to provide, secure, support, and improve the Service, and as otherwise described in the Privacy Policy.
5. Acceptable Use
You agree to comply with the Acceptable Use Policy. Without limitation, you must not: access unauthorized data; interfere with platform security or availability; upload malicious software; abuse rate limits or APIs; or use the Service for unlawful purposes.
6. Availability
Dockvera is provided using commercially reasonable efforts. Planned maintenance, force majeure, and third-party infrastructure outages (including hosting, identity, database, and email providers) may affect availability.
7. Intellectual Property
Dockvera, its software, branding, documentation, and related materials remain the property of HarderTech LLC or its licensors. No rights are granted except as needed to use the Service under your subscription.
8. Fees
Subscription fees are billed according to your order form or subscription agreement. Non-payment may result in suspension or termination of access.
9. Limitation of Liability
To the maximum extent permitted by law, HarderTech LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from use of the Service.
10. Termination
Either party may terminate according to the applicable subscription agreement. Upon termination, access to the Service ends subject to any contractual data return or deletion terms.
11. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
12. Contact
HarderTech LLC
Email: support@dockvera.com